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Coronavirus Disease (COVID-19)

University of Mississippi

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IT

My computer technology isn’t adequate for my online courses. How do I get help?

The Keep Learning website includes resources and support for technology problems.

My home doesn’t have adequate internet accessibility. How do I get help?

The Keep Learning website includes resources and support for technology problems.

For students who need WiFi access to join classes, the Fant Library at Mississippi University for Women has posted a statewide map of dozens of publicly accessible hot spots that can be accessed from your car while practicing safe social distancing.

I am experiencing other problems (can’t log in, etc.) with the technology required to complete my coursework.

The IT Helpdesk is staffed during regular hours (7:30 – 5:00, Monday – Friday) so that they may answer your questions and assist you with any technical problems. Because of the anticipated increase in call volume, it may be to your advantage to email helpdesk@olemiss.edu rather than phone in order to avoid busy signals.

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